Privacy and data handling

Privacy Notice

Last updated: November 13, 2026

Core commitment: the CloseShield Gate 0 website has no account creation, sign-in, document-upload control, or online borrower-file intake. Zero borrower PDFs or financial records are stored on CloseShield servers.

1. What this website receives

The validation page runs as static HTML, CSS, and JavaScript. Its sample reconciliation arithmetic runs inside your browser and uses illustrative values only. It does not request or read your Loan Estimate, Closing Disclosure, bank details, loan number, or property address.

The early-access handoff opens your own email application with the name, email address, and closing-stage selection you entered. Nothing is submitted to this website by that action. Your email provider then sends the message to support@seeitasone.com. Please do not attach borrower documents or include account numbers, loan identifiers, property addresses, or other financial records.

Our hosting and network providers may process standard request information such as IP address, requested path, timestamp, browser details, and security diagnostics to deliver and protect the website. The website does not embed advertising pixels or third-party analytics scripts.

2. Planned mobile digital-PDF workflow

The planned iOS workflow is designed to extract the text layer of supported CFPB H-24 Loan Estimate and H-25 Closing Disclosure PDFs locally on the device. In that workflow, the document contents remain on the device and are not sent to CloseShield servers. Device-local application state is intended to use iOS local storage. The Gate 0 website does not currently provide the mobile import, parsing, or export features.

3. Optional mobile photo-scan fallback

Photo or scanned-page extraction is a separate optional path for a mobile release, intended only when a readable PDF text layer is unavailable. It will be blocked until on-device personal-data redaction has completed and you have affirmatively accepted a separate, versioned consent notice. Consent state is intended to be stored locally under @closeshield_ai_consent_v1.

After those conditions are met, the redacted image content and extraction request may be routed through a stateless Cloudflare Worker proxy to the Google Gemini Paid API. CloseShield does not operate a borrower-document database or retain borrower PDFs on its servers. The proxy is designed not to persist request images or extracted borrower content in application storage.

Third-party processing and retention: Google states that Gemini API Paid Services prompts and responses may be retained for up to 55 days for abuse monitoring and required legal or regulatory disclosures. Google also states that Paid Services prompts and responses are not used to improve its products. This provider-side retention is outside CloseShield's storage systems. Do not use the photo-scan fallback unless you accept that external processing and retention. See Google's abuse-monitoring disclosure and the Gemini API Additional Terms.

You may withdraw consent in the mobile app settings before a future photo-scan request. Withdrawal prevents subsequent fallback requests from being sent. It cannot recall content already transmitted or remove provider-side records already held under the provider's retention rules.

4. How contact information is used

If you email the support address, we use the information in that message to respond to your request, manage early-access communications, and maintain necessary business records. We do not need your original mortgage documents to answer a general product question. Support correspondence is retained only as reasonably needed for those purposes and applicable recordkeeping obligations.

5. Your choices and questions

You can choose not to send an early-access email. You can choose not to enable the optional mobile photo-scan feature. For support or privacy questions, contact support@seeitasone.com. Do not send sensitive mortgage documents to that address.

6. Scope and updates

CloseShield is intended for US residential mortgage disclosures and USD amounts. This notice may be revised as the mobile product and its service providers change. The date above identifies the current version.